By Hisham Isa, Vice President (Marketing)
The number of travellers - both business and pleasure - who are depending on their mobiles to make travel decisions and purchases is rapidly on the rise, according to findings from
BuzzCity's latest survey of mobile users from 25 benchmark countries.
Not only are consumers using their phones to purchase tickets and book accommodation, they're also increasingly relying on their mobile devices for information and entertainment while on the road.
Some astute travel industry brands are already capitalising on this shift, thinking beyond their websites and purchase apps to how they can really engage consumers and improve their travel experiences. If you're in the travel industry and not already doing this, take note or risk losing market share in the year ahead.